Just in case you can’t see the scale, I put a normal sized pen on top of the yellow box. Still, at least the service is quick.
I recently gave Endesa, our local electricity company, a stinker of a complaint via my local rep about all the power cuts we keep getting. Here’s their written reply (click to make bigger): In short, and to save you reading it, it says, in a very diplomatic yet firm manner, “feck off and buy a UPS”. Charming.